Privacy Policy

The Great American Franchise Expo
D/B/A The Franchise Consulting Company

Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

The Great American Franchise Expo, doing business as The Franchise Consulting Company ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

The Franchise Consulting Company is a registered DBA (Doing Business As) of The Great American Franchise Expo.

We DO NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We may collect the following types of information when you interact with our website, services, or communication channels.

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through contact forms or consultation requests
• Appointment or consultation booking details
• Opt-in records and timestamps for communication channels such as SMS or email

Non-Personal Information

• IP address
• Browser type and device information
• Website usage data and analytics
• Cookies and tracking technologies

Customer Communication Records

• Records of inquiries or consultation requests
• Appointment or consultation details
• Communication history with our team

2. How We Use Your Information

We use collected information for the following purposes:

• To provide and improve our consulting and educational services
• To respond to inquiries and consultation requests
• To communicate with you about franchise opportunities and related services
• To send appointment reminders and service updates
• To send marketing communications if you have opted in
• To maintain records of communication preferences and consent
• To improve website performance and user experience
• To maintain system security and prevent fraud

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS messaging from The Great American Franchise Expo D/B/A The Franchise Consulting Company, you agree to receive text messages related to franchise consultation services, franchise opportunities, consultation scheduling, appointment reminders, and service updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in through our website forms or other approved communication methods.
• We maintain timestamped records of all SMS opt-in actions.
• Our messaging practices comply with the Telephone Consumer Protection Act (TCPA) and other applicable messaging regulations.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Help & Support

For assistance, reply HELP to any SMS message or contact us at:

[email protected]

Carrier Disclaimer

Message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.

4. SMS Data Protection & Non-Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may only be shared with subcontractors or service providers who assist in delivering messaging services (such as SMS platforms or customer service providers). These providers are required to protect your information and may only use it for operational purposes.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with trusted service providers who assist us in operating our website or delivering our services, including:

• Website hosting providers
• Messaging and communication platforms
• Appointment scheduling tools
• Customer support systems

These service providers are required to maintain the confidentiality and security of your information.

We may also disclose information if required by law or in response to valid legal requests.

6. Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information, including:

• Secure systems and access controls
• Encryption where appropriate
• Regular security monitoring and updates

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Understand how visitors use our website
• Improve functionality and user experience
• Analyze website performance

You may disable cookies through your browser settings, although doing so may limit certain website features.

8. Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Opt out of marketing emails at any time
• Opt out of SMS messages by replying STOP
• Withdraw consent for future communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

This Privacy Policy applies only to information collected through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

The Great American Franchise Expo
D/B/A The Franchise Consulting Company

Address:
935 Bella Vista Ave
Coral Gables, Florida 33156
United States

Phone: +1 972-736-7752

Email: [email protected]

Website: https://www.thefranchiseconsultingcompanyus.com/

By using our website and submitting your information, you agree to the terms outlined in this Privacy Policy.